WitnessAI Documentation
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Start Here
Analytics
Analytics
Conversations
Conversations
Users
Users
Alerts
Alerts
Policy
Policy
Administration
Administration
Apps & Resources
Apps & Resources
Release Notes
Release Notes
Administrator Guide
Administrator Guide
WitnessAI Release: April 28, 2026
Release Date: April 28, 2026
Note: New and updated features may not be immediately available on your dedicated deployment due to participation in limited availability releases, beta programs, or regional configurations.
If you don't see a feature you expect, please reach out to your Customer Success team. We're happy to help.
New Features
No new features identified in this release.
Feature Updates
Writer.com: Attachment support has been added.
Agent Discovery: Individual MCP Tools can now be allowed or blocked.
Performance, Reliability, & API Updates
Additional internal functional and testing updates for improved reliability.
Fixed Issues
App Catalog: Adding a Custom Application could fail with error.
Alert Console
- Clicking on Conversation could fail to display alerts.
- Clicking on Conversation would sometimes fail with “Something went wrong” error.
Known Issues
No known issues identified in this release.
Breaking Changes
No breaking changes identified in this release.
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