WitnessAI Documentation
List
Start Here
Start Here
Analytics
Analytics
Conversations
Conversations
Users
Users
Alerts
Alerts
Policy
Policy
Administration
Administration
Apps & Resources
Apps & Resources
Release Notes
Release Notes
Administrator Guide
Administrator Guide
Access Control
Access Control, under Administration, is where you manage who can use WitnessAI and what they can do. It has three pages: User Management, Groups and Roles.
Important: Managing access control requires the User Admin role or higher.
How access is decided
Every user has an effective role: the highest-privilege role they inherit from their own assignment and from any groups they belong to. Roles are predefined, ordered from least to most access, and each role includes the capabilities of the roles below it. Use the Users and Groups pages to assign roles, and the Roles page to review exactly what each role grants.
Pages in this group
Page | What it does |
Add, invite, and remove users, assign roles, and designate VIP users. | |
Assign roles to groups and designate VIP groups. | |
Review every role and the permissions it grants. |