March 24, 2026 WitnessAI Update

Note: This release focuses on strengthening data protection enforcement, improving application classification and routing accuracy, and enhancing system performance under load. Updates also address customer-reported issues across Claude, Copilot, and core platform services, while improving overall console reliability and usability.

New Features

Microsoft 365 Copilot Support

WitnessAI now supports embedded Copilot experiences, expanding visibility and policy enforcement to additional Copilot interaction surfaces.

Feature Updates

Claude Personal/Enterprise Classification

WitnessAI now more accurately differentiates between Claude personal and enterprise environments, improving policy enforcement and reporting accuracy across usage types.

User Identity Resolution

Improvements to user identity mapping increase accuracy in associating activity with users across systems.

Parser and Injection Logic

Updates to parsing and injection logic improve compatibility across domains and ensure more consistent enforcement behavior.

Console Usability

Enhancements to the console include improved navigation and interaction capabilities, such as:
• Pagination for large datasets
• Improved drill-in experiences for agents and activity details

Analytics and Queries

Updates to analytics improve visibility into provider response times and overall system performance.

Fixed Issues

Data Protection Guardrail

Resolved multiple issues affecting sensitive data handling, including:
• Inconsistent blocking or warning behavior across applications
• Tokenization of sensitive data in certain scenarios
• Missing or disappearing warning messages

Claude Routing and Capture

Issues where Claude traffic was not properly routed or captured have been resolved, improving visibility and enforcement consistency.

Attachment Policy

Updates ensure attachment blocking policies display correct application names and provide clearer guidance on domain requirements.

Discovery and Analytics

Fixed issues affecting discovery page reliability and analytics accuracy, including errors, incorrect metrics, and failed data loads.

Console and Access Control

Resolved issues impacting:
• User permissions and group management
• Console stability and crash scenarios

Application Integration

Fixes applied to improve behavior across integrated applications, including resolving failures in enforcement actions and request handling.

Platform Performance

Event processing performance and reliability has been improved, reducing latency and increasing consistency during high-volume operations.

Known Issues

No known issues identified in this release.

Breaking Changes

No breaking changes identified in this release.

Please contact Customer Success if you have questions or need support with this release.